ADRACK PRIVACY POLICY
This Privacy Policy was last updated: September 10, 2018
Privacy Policy
This Privacy Policy (also referred to as “Policy”) describes the privacy practices of AdRack (also referred to as “Company,” and “Site”). It is important to us that AdRack Users (“User,” “You”), clearly understand what information we collect, how that information is used and collected, and how that information is disclosed or shared. By using this Site and by sharing Your personal information on this Site, You acknowledge that You have read, understood, and agree to this Policy and other policies on this Site. Please read this Policy in full before using this Site. By using this Site, You acknowledge that You are of appropriate legal age to use this Site’s services, features, products, and platform (collectively, the “Services”) and that You expressly consent to our use and disclosure of Your personal information in any manner described below. Changes may be made to this Policy at any time, so please refer back to this Privacy Policy now and again.
Information that we Gather
AdRack User Information that the AdRack User Provides to AdRack:By using this Site and its Services, You are allowing the Site to collect information from You. This information may include, but is not limited to: Company name; first name; last name; address; phone number; and reason for interest in AdRack.

Information we Automatically or Passively Collect from the AdRack User:Use of this Site also provides us with anonymous non-personally identifiable information, which is data not associated with any individual. Basically, when You visit the Site, we collect and store information about You and your computer or device in log files. This may include, but is not limited to: User email address; User Internet Protocol (IP) address used to access the Site; device push token; precise location data (i.e. GPS-level); network information; Internet Service Provider; type of operating system; browser type; language; time zone in which You are located; the times You accessed the Site; the pages on the Site You visited; information about the computer or mobile device You use to access the Site; and product preferences. This information may be obtained directly through the use of “cookies,” which is small data files sent to Your computer when visiting a website that allow Your browser to quickly identify the user and provide a more tailored customer experience. If You would prefer not to accept cookies, You can change Your browser settings and choose not to accept cookies from our Site; or set Your browser to automatically not accept any cookies at all. However, doing so may cause some features and Services on our Site to not work properly and/or the options we provide when You visit our Site may not be tailored to Your interests. This Company has no control over cookie technology. Information obtained through cookies may be summarized and shared with third parties for the analysis of trends and statistics, but will not be linked to the personally identifiable information You may provide us.
How Information is Collected
In order to become an AdRack User, You must first create an account on our Site. To create an account, You are asked to provide the following information: Company name; first name; last name; address; phone number; and reason for interest in AdRack. We will collect Your financial institution information such as credit card information and will use that information for the billing and payment processes, including, but not limited to, using and disclosing that information to third parties where necessary to complete the billing and payment process. We also may include optional requests for information from You to help us to customize the Site to deliver personalized information to You.

We automatically receive and store particular types of information when You interact with our Site, our emails and/or our online advertisements. This information helps us to make our Site work more efficiently, to evaluate User use of our Site, and to support our website analytics. Other information we may automatically receive from You include: technical information such as Your IP address; Internet Service Provider; type of operating system; browser type; push token; time zone in which You are located Your referring website’s address, Your clickstream through our Site; cookies that recognize You; and web beacons (transparent graphic images placed on a web page or in an email in order to indicate that a page or email has been viewed and/or opened) that allow us to know what pages on our Site You have visited, what email You may have opened to reach our Site and what banner ads have been effective with You.

Our mobile application or mobile website may include opt–in, geo–location services that provide location–based services, such as store locators, local weather, promotional options and other personalized content. Most mobile devices allow You to turn off location services. If You consent to location services, We will collect information about the Wi–fi routers and cellular IDs of the towers closest to You to provide the requested location–based service (not to identify You).
How (and Why) Information is Shared with Third Parties
AdRack uses the information You provide to operate our Site, provide You with our Services and to contact You regarding the Services. Your use of this Site and sharing of Your information authorizes AdRack to share Your information with third party contractors who work on behalf of or with AdRack, and with other businesses who use our Services. Those with whom we share Your information may use such information for the following purposes, including, but not limited to:
  • to provide You with this Site’s Services;
  • to improve your User experience through customization of content and page layouts;
  • to operate our business;
  • to help us communicate with You;
  • to provide technology support, customer service and support;
  • to respond to your requests for information and keep you informed about new features and updates;
  • to maintain the Site;
  • for data enhancement purposes;
  • for website hosting;
  • for marketing and web analytics including aggregated and anonymized research about general engagement with our Site and the use of our Services;
  • for other marketing and advertising purposes so they may provide more targeted content and advertising to You;
  • to share the information You provide with third parties if AdRack needs to use their services to provide You with our Service.
Generally, these third parties do not have any independent right to share this information; however, certain contractors who provide Services on the Site will have rights to use and disclose the information collected in connection with the provision of these Services in accordance with their own privacy policies.
How Information is Used
Communication and Update: The information that You choose to provide on our Site is used to help You describe/identify Yourself. This information also allows us to review or verify Your account, communicate with You by mail, email, telephone, or mobile devices regarding our Services (either our own or those of third parties), in the enforcement of this Policy and our policies, or to provide any other service as described on this Site.

Analytics, Services, Information, and Audit: The information You provide is also used to provide information and analytics to You about the use of our website features, and to offer and support Site features provided by us. We also use this information to attempt to predict how Users will better benefit from our Site and our Services, to analyze ad campaign performance, and to create algorithms to predict User interests and trends. We may also use the information You provide for the purposes of auditing, researching and analyzing in order to maintain, protect and improve our Services; ensuring the technical functioning of our Site; and developing new services.

Surveys: At times, the Site may conduct user surveys to collect information about Users’ preferences. These surveys are optional. If You choose to respond to these surveys, Your responses will be kept anonymous.

Legal Disclaimer and Disclosures to Others: AdRack reserves the right to share the information You provide in response to a legal process, to prevent or remedy fraud, in the instance that AdRack is sold, acquired, or undergoes bankruptcy, to make improvements to this Site, in the event that You violate our policies, or when and where AdRack deems it to be necessary to protect AdRack’s rights and its assets. Any third party that acquires AdRack’s assets will have the right to continue to use the personal and other information that You provide to us.
Your Choice in Managing Your Information
Closing Your account: If You wish to close Your account on the Site, please submit Your request here or contact AdRack via email at: support@adrack.com. You will receive a response to Your request within five (5) business days of our receipt. Upon closure, we will remove Your name and other personally identifiable information from our database completely. We may retain certain data contributed by You if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non- personally identifiable data, or if required by law.
Updating the Information You Provide to AdRack
You have the right to know whether AdRack holds information about You and if it does, to have access to that information, and have it corrected if it is inaccurate. You have the option to permanently delete a website You have added and therefore delete Your User information. You may also request that AdRack delete Your account information entirely. You may log into Your AdRack User account to access, update or correct Your information or You may contact AdRack at support.adpush@adrack.com for any questions related to Your information or to update Your information.
How Information is Secured
AdRack aims to protect Your personal information, to honor Your intended use of Your information, and to protect Your information from unauthorized use or disclosure. This Site uses a number of security measures to protect Your personal information from unauthorized retrieval, use, disclosure or destruction. This includes both digital and physical information. This Site uses Secure Socket Layer (SSL) encryption, stores personal information on secure and reputable servers, and utilizes password protection when accessing consumer information.

We restrict access to personal information to AdRack employees and third parties who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Although we take precautions to protect Your information, absolute protection in the collection, storage, or transmission of data cannot be guaranteed. There is no method of transferring or storing electronic data that is 100% secure. We do not guarantee absolute security of the information You provide, and thus, accessing this Site is done at Your own risk. If a security breach occurs which affects Your personally identifiable information, You will be notified along with any agencies as dictated by law. Notification may take place in the form of an email and may be delayed by law enforcement in order to conduct an investigation and enact further security measures.
Opt-Out Options
By submitting Your information on this Site, You consent to receive communications from this Site, our contractors and third parties.

You may control, in most cases, whether or not You receive advertisements and marketing communications from us. Where an advertiser has communicated with You, You may also opt-out of their collection of information from You by visiting the Privacy Policy of that particular advertiser and locating its method or mechanism for opting-out.
Links to Third Party Sites
This Site may include links to third party sites that AdRack does not control and whose policies, including privacy policies, differ from those of AdRack. This Site is not responsible for the practices, content, or policies of third party sites. We encourage You to carefully read the privacy policy of any website you visit. By accessing third party sites, You are responsible for the information You provide as well as the content You access. These sites may use Your personal information differently than our use of the information You submit to this Site. Please read each site’s policies and terms & conditions.
AdRack Users from Outside the United States
The Site’s offices are located in the United States. If You visit the Site from another country, please be aware that information You provide to us or that we obtain as a result of Your use of the Site may be processed in and transferred to the United States and will be subject to U.S. law. U.S. privacy and data protection laws may not be equivalent to the laws in Your country of residence. By using the Site and providing Your information to this Site, You consent to the collection, transfer, storage, and processing of information to and in the United States.
Data Subject Rights
AdRack Users and Subscribers: You are entitled to access, update, correct, export, and delete Your personal information from our system and technology. You can email us at support.adpush@adrack.com with Your request, and we will respond within thirty (30) days. AdRack Users can access, update, correct, export, and delete their Account Information by editing their account at AdRack.adrack.com.

For AdRack Users and Subscribers residing in the EU, You also have the right to submit a complaint with a supervisory authority. EU AdRack Users and Subscribers also have the right to request a copy of Your personal information and obtain information on a data controller’s processing of Your personal information.
Data Portability
AdRack Users residing in the EU have the right to receive a copy of their personal information, can export their personal information required for our Services and seamlessly transfer such data to a different push notification servicer.

To export Your personal information from AdRack, access the “Firebase ID and API key” section on the settings page in Your account. By signing up for an account in Firebase ID, all Your information and Subscriber information will be saved in Your Firebase account, which You can transfer to another push notification service.

To request a copy of Your personal information or to export Your personal information, please reach out to support.adpush@adrack.com.
Data Retention
We retain Your personal information to provide Services to You and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain Your personal information for as long as your AdRack Account is active or as needed to provide you Services, unless we are otherwise required by law or regulation to retain Your personal information for longer, to comply with our legal obligations, resolve disputes, and enforce our agreements. AdRack also only keeps personal information no longer than is necessary for the purpose for which Your information was collected, unless as otherwise required by law as explained above.
Communication Preferences
You have control over Your communication preferences. If You no longer want to receive commercial communications from AdRack, You can click the "unsubscribe" link located on the bottom of our emails, or You may send a request to support.adpush@adrack.com.
Data Security and Integrity
AdRack strives to protect the personal information You provide to us from loss, unauthorized use/access, disclosure, modification, and/or destruction. We have appropriate physical, technical, and administrative measures to secure Your information, and we make use of protective technologies such as encryption. If You have any questions about the security of Your personal information, You can contact us at support.adpush@adrack.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please check this Policy frequently so You may be informed of any changes we make. We will indicate at the top of this Policy the date of latest updates/changes.
Children’s Privacy
AdRack is concerned about protecting the privacy of children. Our Site is not intended for, designed to be used by, or targeted at children. We do not knowingly collect data from any person who is an individual under the age of 13.
Contact Us
We hope this information satisfies any concerns You might have. If You have any questions, please contact us at: support @adrack.com